How It Works

Get Treated with Fast Results

No appointments, no waiting rooms, no insurance hassles. Just fast, affordable healthcare from licensed US physicians.

Three steps, zero friction

A guided path from symptom to solution

Every consultation follows the same predictable rhythm so you always know what happens next.

Step 1

Tell us what's going on

Answer dynamic questions about symptoms, history, and medications. Most patients finish in under five minutes.

3–5 minutes

Step 2

Clinician reviews & responds

A US-licensed clinician licensed in your state reviews your case, triages for safety, and outlines the treatment plan.

Typically under 2 hours

Step 3

Treatment & follow-up

Prescriptions route straight to your pharmacy and you keep secure chat access for seven days of follow-up questions.

Same day care
What's included

More than a quick prescription

Every consultation bundles clinical review, safety checks, and ongoing support in a single flat fee.

Clarity before you pay

Flat $50 consultation, transparent boundaries, and honest turnaround expectations.

Evidence-informed playbooks

Condition pathways updated quarterly and audited for safety and quality.

Built-in follow up

Seven-day secure messaging, reminders, and escalation guidance if symptoms change.

Why patients trust us

Safety, transparency, and follow-through

We built MedHelp to feel as dependable as an in-person visit—just faster and more convenient.

2-hour average response

Live queue monitoring keeps cases moving quickly without sacrificing review quality.

HIPAA-first architecture

Audit trails, encryption at rest and in transit, and zero data sharing with advertisers.

State-licensed clinicians

Every consultation is matched to a clinician authorized to practice in your state.

Care that continues

Unlimited secure messages for seven days so you never feel stranded after treatment.

Quick answers

What patients ask us most

Still curious? Here are the top questions we hear from new patients.

What if my issue is an emergency?

We triage for red flags on every submission. If your symptoms point to an emergency, we refund your visit and direct you to in-person care right away.

Do I need insurance?

No. The $50 consultation covers the clinician review and follow-up. You'll only pay your pharmacy for any medications dispensed.

Can I talk to the same clinician again?

Yes. Your consultation stays open for seven days of follow-up questions and clarifications with the same clinician.

Ready to get started?

Get convenient, affordable care from US‑licensed clinicians. Your consultation is just 3 steps away.

2-hour guarantee
HIPAA-first platform
Licensed physicians